Contact
Talk to the engineers who built it
Whether you have a technical question, a pricing query, or a tricky deployment scenario — the people who answer are the people who wrote the code.
We reply fast — because we mean it
The Society operates on a simple support principle: every inbound message is read by a software engineer, not routed through a tier-one triage bot. We have a target first-response time of two business hours for all enquiries received Monday to Friday between 09:00 and 17:00 IST. For Growth and Enterprise plan customers, the response SLA is contractually guaranteed. If you are evaluating The Society for your team and want to see the platform in action before committing to a trial, we offer a 30-minute live demo where we configure a real pipeline against a sample repository — no slides, no sales deck.
Ways to reach us
Choose the channel that suits your question best.
General enquiries
Send questions about the product, your account, or partnership opportunities to [email protected]. We aim to reply within two business hours on working days.
Technical support
Active subscribers can open a support ticket directly from the dashboard. Tickets are triaged by the on-call engineer and include full access to deployment logs for the relevant incident window.
Visit us in Navan
Our office is at 14 Trimgate Street, Navan, Co. Meath. We welcome in-person meetings by appointment — Navan is 45 minutes by train from Dublin Connolly and sits at the heart of the M3 corridor.
“I emailed at 08:45 on a Monday with a fairly obscure question about canary weights in a multi-region setup. By 10:10 I had a detailed answer from one of their engineers with a working YAML snippet attached. That level of support is genuinely rare at this price point.”
Fionn MacCárthaigh, Senior Engineer, Limerick
Book a live demo — no slides, just a real pipeline
If you are evaluating deployment platforms for your team, the fastest way to judge The Society is to watch it work on a real repository. Our 30-minute demo session is run by a product engineer who will connect a sample Node.js or Python repo, walk through the .society.yml configuration, trigger a canary deploy, and demonstrate the automatic rollback flow — live, not recorded. You are welcome to share your screen and use your own repository instead. Demos are available Monday to Friday at 10:00, 13:00, and 15:00 IST. Book a slot at [email protected] with your preferred time and we will confirm within the hour.
Send us a message
Use the form below or email [email protected] directly.
Start your 14-day free trial today
No credit card. No infrastructure changes. Just faster deployments from day one.